FAQ
Frequently Asked Questions (FAQ)
Last updated: August 4, 2025
At Golf Cart Authority, we want to make your buying experience smooth, informed, and stress-free. Below are some common questions from our customers. If you still need help, feel free to contact us.
📦 Orders & Shipping
Q: Do you offer nationwide shipping?
Yes! We ship to all 50 U.S. states. We also offer local delivery in select regions. All deliveries are handled by trusted freight carriers, and tracking details are provided once your order is dispatched.
Q: How long does delivery take?
Standard delivery takes 5–12 business days depending on your location. You'll receive a tracking link once your order is on the way.
Q: Do you ship internationally?
We offer international shipping by request. Please contact us at info@GolfCartAuthurity.com for a custom quote.
🔄 Returns & Warranty
Q: What is your return policy?
You may return eligible products within 90 days of delivery. Items must be in resellable condition, with all original packaging and parts included. Read our full Return Policy for details.
Q: Do you offer a warranty?
Yes. All refurbished golf carts come with a 90-day limited warranty covering major components and workmanship. New carts may include a manufacturer warranty.
🔋 Golf Carts & Features
Q: What’s the difference between refurbished and new carts?
Refurbished carts are carefully inspected, tested, and reconditioned to like-new standards. They're a great value and come with a warranty. New carts are fresh from the factory with the latest features.
Q: Are your golf carts street-legal?
Some models are classified as LSVs (Low-Speed Vehicles) and can be made street-legal in certain states. Look for “Street Ready” in the product description or contact us to confirm.
Q: Do you offer gas and electric models?
Yes. We stock gas, electric (48V), and lithium-powered golf carts, including 2, 4, and 6-passenger options.
đź’ł Payments & Financing
Q: What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other secure checkout options via Shopify.
Q: Do you offer financing?
Yes, financing is available at checkout through Shop Pay Installments or custom invoice-based options. Contact us to learn more.
đź› Support & Customization
Q: Can I customize my golf cart?
Absolutely! Many models allow upgrades like lithium batteries, custom wheels, premium seats, light kits, and more. Contact us for customization options.
Q: Do you offer parts or accessories?
We stock a growing selection of accessories and replacement parts. If you don’t see what you need, reach out and we’ll help source it for you.
đź“ž Still Need Help?
We’re here to answer your questions!
Golf Cart Authority
đź“Ť 430 W 17th St, Holland, MI 49423, USA
📧 Email: info@GolfCartAuthurity.com
đź“ž Phone: +1 616 965 9179
🕒 Hours: Monday–Saturday, 9 AM – 6 PM EST